Frequently Asked Questions

Everything you need to know about shopping with YAGI.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.

How do I return or exchange an item?

YAGI offers a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. To start a return, please visit our online Return Portal with your order number.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific fit notes in the description.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At YAGI, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our collections to minimize our environmental footprint.

Can I track my order in real-time?

Yes. Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey through our courier partner's website.